Return Policy

 

Return for Credit or Exchange

All returns of non-defective material for credit or exchange, not due to a Dale Foster Sales error, must be authorized in advance by Dale Foster Sales. Items to be returned must be current versions of standard price list items in original, unopened packaging and in sellable condition. Return of such items is subject to a return processing fee, equal to 15% of the extended sales price of the item(s) being returned. Non-standard, modified, "special order", "special value" or "reduced price" items and fabricated assemblies are non-cancelable and non-returnable. Requests for return of non-defective material for credit or exchange resulting from a Dale Foster Sales error (i.e., mis-shipment of material or quantity) shall be handled at no charge to Buyer. All return authorizations expire thirty (30) days after authorization notification and shall not be renewed.

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Special Order Products

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